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Contact Us

The John Wieland Homes and Neighborhoods Customer Care Team is here to assist you with your Wieland 5 Year – 20 Year Warranty related items during our normal business hours Monday through Friday from 8am to 5pm.  


To submit a Standard Warranty Request for your John Wieland home, please choose the city that your home is in from the below list and complete the associated form and someone from our Customer Care team will contact you to discuss your Warranty Request with you. Please note when placing your request you should plan to be available for your Customer Care Manager to visit your home within 48 hours. 

If your request is an emergency that requires immediate attention, please select the Emergency Request Form. Examples of emergencies include flooding, gas leaks, potential fire hazards, threats to your personal safety or having no heat in extremely cold temperatures.

Please select a city: